FAQ’S

How long does it take to start the services after I sign up?

Within 2 days

Do I have to sign long term contracts?

No. The initial term of the project would be one month. After that, the project team will continuously and automatically renew month- month, unless the Agreement is terminated by either party. Termination shall be upon thirty (30) days written notice to the non- terminating party, and may be for any reason or no reason at all.

How will I transition my bookkeeping to an offshore staff?

Before the project starts, we will need access to your accounting software to see how you're been doing things. We prefer to do this by telephone, and by SKYPE if possible.

Data input from clients is accepted as spreadsheets, scanned images of documents or electronic data.

If you still have a paper office, don't worry. We can sort that out.

What are the terms of payment?

Payment is due on 1st of each month.

How is the amount calculated?

It is based on the Client's acceptance of a quote, which identified the number of full time employees to be outsourced.

How do I estimate my savings by outsourcing?

The first thing is to make a head count. Under normal circumstances, you should not outsource everyone on the first pass. You need someone to feed data through to Eagle on a daily, even hourly, basis. That could be one person or more depending on the scale of your enterprise.

(Later, you can arrange for data such as invoices from suppliers to be emailed direct to us, thereby opening the door for further savings).

Count the staff remaining and work out their base salaries. Add 50% to the total to establish the real cost of employment.

Then divide that new total by half because that is an indication of how much we expect to save you each year.

And over ten years?

How do I pay?

Credit card via Paypal or bank authority.

Will my business reports be based on Australian standards?

Yes. International Financial Reporting Standards (IFRS) is the only standard used globally except for the US which uses US GAAP (Generally Accepted Accounting Principles).

What qualifications do the offshore staff have?

They are a highly skilled, extremely proficient and dedicated team of CPA's, Chartered Accountants, MBA Finance graduates and other accounting professionals.  I.T. staff have supplementary or alternate qualifications. They are there to provide quality service.

What about time differences?

Our services are offered 24/7. Professional staff work through the night to ensure your data is refreshed and waiting for you when you start work the next day.

Is cloud data storage secure?

Yes. Reports of Apple’s i Cloud being hacked were wrong. What really happened? Certain nude pictures were stolen from the private accounts of 26 celebrities but it was not the cloud that was hacked. The breach occurred because of vulnerabilities in Apple’s password security system, enabling persistent hackers to guess the passwords and security questions of select users.

What is cloud?

It is a server either in the form of shared hosting or dedicated hosting. When shared, there are economies of scale, similar to a utility such as an electricity grid over a network.

How is the cloud protected?

By encryption, using extremely complex algorithms to conceal cloud protected information. The biggest concern with cloud storage is not hacked data but lost data. Services like cloudHQ offer seamless integration via the cloud and Googleapps, Box and Dropbox, making it impossible to lose your files.